These Terms & Conditions ("Terms") govern your access to and use of https://regains.fit, the ReGains mobile applications, and the ReGains platform (collectively, the "Service").
By creating an account, accessing, purchasing through, or using the Service, you agree to these Terms. If you do not agree to these Terms, you must not use the Service.
1. About ReGains
ReGains is a software platform designed to support fitness coaching relationships.
The Service may allow fitness professionals and their clients to:
- create and assign workouts and training programmes;
- track workouts and training progress;
- record body measurements and other fitness information;
- create or assign nutrition and meal plans;
- communicate through the platform;
- complete coaching check-ins;
- record running and other fitness activities;
- connect compatible health and fitness services or devices;
- purchase or access eligible programmes, subscriptions, or coaching services; and
- use other fitness and coaching tools made available by ReGains.
ReGains provides technology and software. Unless expressly stated otherwise, ReGains does not provide medical services, medical diagnosis, medical treatment, dietetic services, or personalised healthcare advice.
Fitness professionals using ReGains operate independently and are responsible for the coaching services and advice they provide.
2. Eligibility
You must:
- be at least 16 years old, or meet any higher minimum age required by applicable law;
- have legal capacity to agree to these Terms;
- provide accurate and current account information; and
- not use the Service where doing so would violate applicable law.
Where required by applicable law, users under the age of majority must have permission from a parent or legal guardian.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.
You must notify us if you believe your account has been accessed without permission.
You may not impersonate another person, create accounts using false information, or transfer an account where this is not permitted by ReGains.
Trainer accounts
Fitness professionals may use ReGains to manage clients, provide coaching, create programmes, review training information, and use other professional tools made available through the Service.
Trainers are responsible for ensuring that they are legally permitted and appropriately qualified to provide the services they offer.
Client accounts
Clients may join ReGains through a trainer, programme, invitation, eligible purchase flow, or another method supported by the Service.
The coaching relationship and coaching advice provided by a trainer are between the trainer and the client.
ReGains is not responsible for evaluating or guaranteeing a trainer's qualifications, advice, results, or services except where expressly required by law.
4. Subscriptions, Purchases and Payments
Certain features, subscriptions, programmes, or services may require payment.
The price, billing period, trial period, renewal terms, included features, and any applicable limits will be displayed before purchase.
Purchases made through Apple
Where a subscription, digital feature, or other eligible purchase is offered through the ReGains iOS application using Apple's In-App Purchase system, the purchase is processed by Apple and is subject to Apple's applicable payment and subscription terms.
Apple-billed subscriptions may automatically renew unless cancelled through the user's Apple account before renewal.
Users can manage or cancel Apple-billed subscriptions through their Apple account subscription settings.
Refund requests for purchases processed by Apple are handled according to Apple's applicable policies and procedures.
Other payments
Where permitted by applicable law and platform rules, certain purchases or services may be processed by ReGains or a third-party payment provider such as Stripe.
This may include eligible person-to-person coaching services, web purchases, trainer services, or other transactions for which external payment processing is permitted.
For payments processed by Stripe or another payment provider, that provider's payment terms and privacy practices may also apply.
ReGains does not store complete payment card numbers processed by Stripe or Apple.
Access to purchases
Access to purchased content, programmes, subscriptions, or features may depend on the product purchased and the account associated with the purchase.
Where required by the applicable platform, eligible purchases may be restored using the platform's purchase restoration functionality.
5. Trainer Responsibilities
Trainers using ReGains must:
- comply with applicable laws and professional requirements;
- maintain any qualifications, licences, registrations, or insurance required for their services;
- obtain required consent before collecting or processing client information;
- provide coaching responsibly and within their professional competence;
- not represent ReGains as providing or endorsing medical advice;
- not use ReGains to diagnose medical conditions or prescribe medical treatment unless independently authorised to do so under applicable law;
- protect confidential client information;
- use invitations and client access features only for legitimate purposes; and
- comply with these Terms and any additional trainer or marketplace rules made available by ReGains.
6. Health and Fitness Information
The Service may allow users to record or import information relating to workouts, physical activity, nutrition, heart rate, running, body measurements, or other health and fitness information.
Where supported and authorised by the user, ReGains may interact with platform health or fitness services such as Apple Health and HealthKit.
Access to health or fitness information is optional unless a particular feature clearly requires that information.
Users control applicable device permissions through their device settings.
Health and fitness information obtained through Apple Health or HealthKit will be handled in accordance with our Privacy Policy, applicable law, and applicable Apple requirements.
ReGains will not use HealthKit-derived health or fitness data for advertising or sell such data to advertising platforms.
7. Health and Safety Disclaimer
Exercise and changes to nutrition can involve risk.
You should consider your personal circumstances and consult an appropriately qualified healthcare professional where necessary before beginning or materially changing an exercise or nutrition programme.
Stop exercising and seek appropriate medical assistance if you experience symptoms that may require medical attention.
ReGains does not diagnose medical conditions and is not a substitute for a doctor or other qualified healthcare professional.
Information displayed by ReGains, including calculations, progress information, training metrics, estimates, recommendations, or information provided by trainers, should not be treated as medical diagnosis or emergency medical advice.
In an emergency, contact the appropriate local emergency service.
8. User Content
Users may submit content including workouts, programme content, messages, check-in responses, photographs, videos, meal information, profile information, posts, and other materials ("User Content").
You retain ownership of User Content that you own.
You grant ReGains a non-exclusive licence to host, store, reproduce, display, transmit, and process User Content only as reasonably necessary to provide, secure, improve, and operate the Service.
You must have the necessary rights and permissions to upload User Content.
You must not upload or distribute content that:
- violates applicable law;
- infringes intellectual property, privacy, or other rights;
- contains unlawful threats, harassment, or abuse;
- contains malware or malicious code;
- is fraudulent or intentionally misleading; or
- otherwise violates these Terms or applicable ReGains community or marketplace rules.
9. User Safety, Reporting and Moderation
Where the Service allows users to communicate with each other or publish content, users may report inappropriate content or behaviour through available reporting mechanisms or by contacting ReGains.
ReGains may review, restrict, remove, or disable access to content or accounts that violate these Terms.
Where supported by the relevant feature, users may block or restrict other users.
ReGains may take reasonable measures to detect or prevent abusive, unlawful, or objectionable content.
10. Acceptable Use
You must not:
- violate applicable laws or third-party rights;
- attempt to gain unauthorised access to another account or ReGains systems;
- interfere with the security or operation of the Service;
- distribute malware or malicious code;
- use automated systems to scrape or extract data at unreasonable scale;
- circumvent payment, subscription, access-control, or security mechanisms;
- misuse another user's personal or health information;
- resell, reproduce, or white-label the Service without written permission from ReGains; or
- use the Service for fraudulent, abusive, or unlawful purposes.
11. Intellectual Property
Except for User Content and third-party materials, ReGains owns or licenses the software, design, branding, documentation, and other intellectual property comprising the Service.
These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose.
They do not transfer ownership of ReGains intellectual property to you.
12. Privacy
Our collection and processing of personal information is described in the ReGains Privacy Policy.
The Privacy Policy explains, among other things:
- what information we collect;
- why and how we process it;
- third parties involved in processing;
- health and fitness information;
- data retention;
- your privacy rights; and
- how to request deletion of personal information.
Where device permissions are required, such as Health or Location access, the application will request the relevant permission through the operating system.
13. Account Deletion
Users may request deletion of their ReGains account using the account deletion functionality provided within the Service.
Account deletion is intended to permanently delete the account and associated personal data, subject to information that ReGains is legally required or otherwise legally permitted to retain.
Deleting a ReGains account does not necessarily cancel an active subscription managed by Apple or another external billing provider.
Users should cancel active subscriptions through the applicable billing provider where required.
Where deletion cannot be completed immediately, ReGains may process the request within a reasonable period and notify the user when appropriate.
Further information about deletion and retention is available in our Privacy Policy.
14. Availability and Changes
We aim to provide a reliable Service but cannot guarantee that the Service will always be uninterrupted or error-free.
We may modify, improve, discontinue, or replace features where reasonably necessary.
We may also update these Terms.
Where required by applicable law, we will provide appropriate notice or request additional consent before material changes take effect.
15. Suspension and Termination
You may stop using ReGains at any time.
Subscriptions must be cancelled through the applicable subscription provider or cancellation method.
We may restrict, suspend, or terminate access where reasonably necessary, including where:
- these Terms are materially breached;
- the Service is used unlawfully or abusively;
- an account creates a security risk;
- payment obligations remain unpaid; or
- continued access could harm ReGains, its users, or third parties.
Following termination or account deletion, personal data will be handled according to our Privacy Policy and applicable law.
16. Disclaimer of Warranties
To the extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis.
We do not guarantee particular fitness, health, business, financial, or coaching results.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
17. Limitation of Liability
To the fullest extent permitted by applicable law, ReGains will not be liable for indirect, incidental, special, or consequential losses arising from use of the Service.
For claims for which liability may lawfully be limited, ReGains' aggregate liability relating to the Service during a twelve-month period will not exceed the amount paid by the claimant to ReGains for the Service during that period.
These limitations do not apply where liability cannot legally be excluded or limited, including applicable mandatory consumer protections.
18. Trainer Indemnity
To the extent permitted by applicable law, trainers agree to indemnify ReGains against third-party claims arising from:
- coaching or professional services provided by the trainer;
- unlawful or infringing content uploaded by the trainer;
- the trainer's violation of applicable professional obligations; or
- the trainer's material breach of these Terms,
except to the extent the claim results from ReGains' own breach or unlawful conduct.
19. Governing Law and Disputes
These Terms are governed by the laws of Estonia, without prejudice to mandatory rights available to consumers under applicable law.
Consumers residing in the European Union retain mandatory protections available under the laws of their country of residence.
Before commencing formal proceedings, users are encouraged to contact ReGains so that we can attempt to resolve the issue.
Nothing in these Terms limits a consumer's right to use any dispute-resolution mechanism or competent court available under mandatory law.
20. Apple-Specific Terms
If you access ReGains through an application downloaded from Apple's App Store:
- these Terms are between you and ReGains, not Apple;
- ReGains, not Apple, is responsible for the Service and its content;
- Apple has no obligation to provide maintenance or support services for ReGains;
- your use of the application must comply with the applicable App Store terms and usage rules;
- Apple is not responsible for addressing claims relating to ReGains except to the extent required by applicable law;
- ReGains is responsible for addressing valid intellectual-property claims relating to the application as required by applicable law; and
- Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the iOS application and may enforce the applicable provisions against you.
Nothing in these Terms modifies or limits Apple's applicable terms.
21. Contact
- Regains OÜ
- Registry code: 17432181
- Suur tn 10-3
- Sadala alevik
- 48501 Jõgeva vald
- Jõgeva maakond
- Estonia
- Website: https://regains.fit
- Email: info@regains.fit